We offer a full 14 day money back guarantee. We accept returns of items in unused condition, but understand that test fitting must take place. You'll be refunded for the item amount, minus the original shipping. Outside of incidents of defect or error, return shipping is the responsibility of the customer, damaged items will NOT be refunded. Please be sure to consult the FAQ page for details about the setup and use of your Quantum Carry gear prior to initiating a warranty or return claim. Please contact us prior to submitting a return, as return authorization is required. unauthorized returns will NOT be accepted.
Refunds will take place via EFT once we have authorized your return or warranty claim, after inspecting the item we will request your banking details. Once your refund is made please allow up to 3 business days for the refund to reflect.
